What to do when stained by water-based ink

In the case of skin Please wash it with soap immediately. It may not remove immediately, but it is washed repeatedly, and it remove gradually by bathing, etc. In the case of paper The ink penetrate...

https://www.tombow.com/en/faq/17b/

How to refill ink of marking pens

For Kei Coat marking pens and Kei Coat 80 marking pens, ink can be refilled by Kei Coat Charger....

https://www.tombow.com/en/faq/18m/

Why does the part written by colored pencils get whitened

The lead material of colored pencils contains a lot of wax. As the wax part gets pushed out to the surface, the tiny grains from the surface makes the written parts white. It is natural for wax to go ...

https://www.tombow.com/en/faq/19p/

How to use the refill ink Kei Coat charger

■ How many time it can refill? One bottle of Kei Coat charger can refill around 10 times. However, considering the life of the marking pens allow them to be refiled 5 times while purchasing pens. ...

https://www.tombow.com/en/faq/20m/

What to do when the ink does not come out

■ Is there any ink left? The amount of ink can be seen from outside of the lead, but it may be difficult to see if the lead is made of metal. ■ Ink Life Ballpoint pens have a lifetime of four to ...

https://www.tombow.com/en/faq/21b/

How to handle ink leak

■ Ink leak from the tip Try writing freely on paper to see if the ink sometimes gets heavy and light. The tip is made precisely, so be carefully not to drop or bump it, for the tip might get deformed...

https://www.tombow.com/en/faq/22b/

Why is the writing line uneven

Ink on the surface of the ball of the tip is transcribed into paper and written. The ink which remains without being transcribed is returned to the chip, but when the tip part is garbage or it is defo...

https://www.tombow.com/en/faq/23b/

Why no ink coming out at first

For ballpoint pens, ink on the surface of the ball at the tip of the ball is transferred to the paper and written. If it is not used for a while, the ink dries and it is difficult to rotate the mass, ...

https://www.tombow.com/en/faq/24b/

Why does the writing line become multiple

The gap between the ball and the holder of the nib is created uniformly. When the holder is deformed by dropping or beating, and only a part narrows, ink does not get on the surface of the ball and is...

https://www.tombow.com/en/faq/25b/

How to write with ballpoint pens

■ For upward writing For ballpoint pens, ink on the surface of the ball at the tip of the ball is transferred to the paper and written. The ink is fed by gravity from the tank (in the pipe). If the p...

https://www.tombow.com/en/faq/26b/

How to erase the part written by ballpoint pens

There is a method of turning off the surface of the paper with the ink with the sand eraser etc. There is a method of erasing it by a correction tape etc. The method of decomposing the dye by erasing ...

https://www.tombow.com/en/faq/how-to-erase-the-part-written-by-ballpoint-pens/

How to store ballpoint pens

The ink deteriorates when placed at high temperature for a long time. Avoid placing ballpoint pens in places with high temperature and high. Please note that the ink stickiness becomes stronger at lo...

https://www.tombow.com/en/faq/28b/

How to handle the pipe on the tip

The pipe tip is an important part to mechanical pencils. Please note that it is not easy to return to the original position once bent....

https://www.tombow.com/en/faq/29s/

How much to pull out the lead

Pulling out too much lead is not recommended, because the lead becomes easy to break. ...

https://www.tombow.com/en/faq/30s/

How to handle the taper (metal tip)

Note that the taper will lead to a broken lead when loosened....

https://www.tombow.com/en/faq/31s/

What direction to knock out the lead

If you knock the mechanical pencil upwards, the lead will come out, but you will not be able to use the tip. The spare lead placed in the barrel uses the refilling mechanism by gravity, so the tip doe...

https://www.tombow.com/en/faq/32s/

How long is the durability of mechanical pencils

The durability of the chuck is almost the same as that made of plastic and metal, and it is possible to knock more than 100,000 times. 0.6 mm is pushed out per knock, it becomes possible to use more t...

https://www.tombow.com/en/faq/33s/

Why is there no pin attached to mechanical pencils

Lead often got broken in the past because for its firmness, that was why a cleaner pin was attached to remove the leftover of the lead in the barrel. At present, the firmness of the lead has been impr...

https://www.tombow.com/en/faq/35s/

Why does the lead pull back

This phenomenon occurs when the lead is shortened and the Chuck no longer takes. When the lead is still long and it is withdrawn even in the state that it hangs to the chuck, it is possible to become ...

https://www.tombow.com/en/faq/36s/

How to handle deformation of the tip pipe

The tip pipe may be deformed due to fall etc. Please note that the lead may not come out if it collapses to the cause of the core breakage when bending....

https://www.tombow.com/en/faq/37s/

Why is the lead very loose

When the lead becomes short and it does not hang to the chuck, the lead is held only by the tip pipe part, and it teetering. There is no wobble because it holds with two points of the pipe part and th...

https://www.tombow.com/en/faq/38s/

What to do when stained by oil-based marking pens [Namae Senka, Mono Twin]

In the case of skin It eliminated slowly. Please wash with soap immediately. It may not eliminate immediately, but it becomes easy to wash repeatedly, and to eliminate by bathing, etc. In the case...

https://www.tombow.com/en/faq/40m/

What to do when stained by water-based marking pens [Play color 2, AB-T]

In the case of skin It will be eliminated slowly. Please wash with soap immediately. It may not eliminated immediately, but it becomes easy to wash repeatedly, and to eliminated by bathing, etc. I...

https://www.tombow.com/en/faq/41m/

How to use marking pens to the very end

What is decisive to say is that the cap must be. If the air tight is neglected, it becomes dry up, and it is not able to write. The marking pen, even when writing a letter, if you remove the cap will ...

https://www.tombow.com/en/faq/43m/

What makes the writing line fade

Dying ink can be decomposed by ultraviolet rays. The decomposition rate gets higher when the ink is exposed to direct sunlight. The red color is faster in decomposition. In addition, even though pigm...

https://www.tombow.com/en/faq/44m/

Why is the tape cut

It does not cut when using it normally. Please note that the tape may be cut off from the transfer head or when the winding button is made strong....

https://www.tombow.com/en/faq/45c/

How to use correction tape on curves

In principle, it is made assuming a straight use. If you use a thin object with a tape width, you can draw some curves, but be careful. It is not advisable to use such a way that the tape can drop or ...

https://www.tombow.com/en/faq/50c/

How to handle the rewind button

Do not roll the rewind button too hard, for the tap might be cut. Make sure to follow the direction of shown on the correction tape or cartridge while rolling....

https://www.tombow.com/en/faq/51c/

How to handle the stuck tape

Please do not cut the correction tape by scissors when the tape cannot be taken out, for the fear thst the product might be broken....

https://www.tombow.com/en/faq/52c/

What materials are not suitable with correction tapes

Correction tapes cannot be used for gum tapes, color copy papers and printing materials of leaser printers with uneven surface. ...

https://www.tombow.com/en/faq/54c/

What are the precautions for using rubber erasers

When the rubber eraser surface is exposed to the sun, it becomes stiff. This occurs because the raw rubber of the eraser raw material reacts to ultraviolet light and has a hard nature. Please be caref...

https://www.tombow.com/en/faq/57e/

What are the precautions for using plastic erasers

The plastic eraser does not have much influence even if it hits the day. However, since the plasticizer contained in the material has the property of melting when it touches the plastic, please keep i...

https://www.tombow.com/en/faq/58e/