Site Policy

This website is operated by Tombow Pencil Co., Ltd. (hereinafter referred to as the Company). By using this website, you agree to the following terms and conditions.

Disclaimer

The Company does not guarantee the authenticity or security of the information, nor any other matters on this website. The Company may, at its own discretion, change, delete, or suspend disclosure of information on this website without prior notice to its customers. Under no circumstances shall the Company be liable for any damage caused to its customers due to changes, deletion, or suspension of disclosure of information on this website. It shall not assume any responsibility for the content of the websites linked from this website.

Copyright

Data on this website such as documents, photos, illustrations, videos, and programs are protected by copyrights owned by Tombow Pencil Co., Ltd. and third parties. Unless provided by the Copyright Act, those data cannot be used without the permission of the copyright holder. The copyrights to the brand logos (such as trademarks and service marks) listed on this website belong to the Company or right holders permitting the Company to use them. They cannot be used without the permission of the right holder.

Links

When placing the link to this website on a website, please communicate us in advance the operating entity of the website, the purpose of placing the link, and the URL of the webpage, and use the link to the home page of this website (http://www.tombow.com/). We may refuse the use of the link in some cases.

Suggestions of ideas

The Company will not accept any suggestions or ideas for new products and services from customers unless it specifically requests them to the public.

Matters prohibited on this website

The following acts are prohibited on this website.
  • Acts that infringe or may infringe on the property or privacy of a third party or the Company.
  • Acts that cause or may cause disadvantage or damage to a third party or the Company.
  • Acts that are or may be contrary to public order and morality.
  • Criminal acts, acts that lead or may lead to criminal acts.
  • Acts of false declaration and notification, such as registration of someone else’s e-mail address.
  • Acts aimed at sales activities or commercial gain, or acts aimed at preparation thereof.
  • Political activities, missionary activities of certain religions, or similar activities.
  • Acts that damage the honor or credibility of a third party or the Company.
  • Acts that use or provide or may use or provide harmful programs such as computer viruses.
  • Other acts that violate or may violate laws, ordinances, or regulations.
  • Other acts deemed inappropriate by the Company.

SSL

This website uses the cryptographic protocol SSL (Secure Socket Layer) on the page personal information is entered to ensure the protection of customers’ privacy. The information communicated between the web server on this website and browsers used by customers is protected by SSL.

About machine translation

Translation service is introduced on some pages of the English version of this website. Please be noted that the translation might not be accurate due to machine translation. Depending on the translation, the translated text might be different from the original content.

Access logs

Information such as when and from where customers accessed this website is accumulated as access history (log) on this web server. These data are not used for purposes other than to collect statistics and analyze the use of the website. However, the Company may examine these logs if deemed necessary. These logs may also be disclosed when requested by a public judicial organ (such as court and police station) upon completion of procedures based on laws and regulations.

Privacy policy

The Company shall handle carefully the personal information of customers using this website in accordance with its Personal Information Protection Policy to protect their privacy. When acquiring personal information, the Company shall inform customers of the purpose of its use and handle it exclusively for the specified purpose of use. Customers’ personal information shall not be disclosed to third parties other than outsourcing contractors without their consent. However, personal information may be disclosed without customers’ consent if required by laws and regulations or requested by public institutions such as courts and police. The Company shall intend to improve the handling of customers’ personal information as appropriate.

Recommended browsing environment

The following browsers are recommended for viewing and using this website.
Microsoft Internet Explorer Latest Version (Windows)
Microsoft Edge Latest Version (Windows)
Mozilla Firefox Latest Version (Windows/Macintosh/iOS/Android)
Google Chrome Latest Version (Windows/Macintosh/iOS/Android)
Safari Latest Version (Windows/Macintosh/iOS)
Android Android OS Latest Version
iPhone / iPad iOS Latest Version
  • Some parts of the website may not be displayed correctly and some functions may not be available in the combination between certain browsers and operating systems.
  • Since this website uses Cascading Style Sheets (CSS), check your browser settings and activate CSS if you have display problems.
  • Since this website has programed content using JavaScript, enable JavaScript in your browser settings when browsing.

Established on December 21, 2004
Revised on May 28, 2019