How to handle the taper (metal tip)

Note that the taper will lead to a broken lead when loosened....

https://www.tombow.com/en/faq/31s/

How long is the durability of mechanical pencils

The durability of the chuck is almost the same as that made of plastic and metal, and it is possible to knock more than 100,000 times. 0.6 mm is pushed out per knock, it becomes possible to use more t...

https://www.tombow.com/en/faq/33s/

Why is there no pin attached to mechanical pencils

Lead often got broken in the past because for its firmness, that was why a cleaner pin was attached to remove the leftover of the lead in the barrel. At present, the firmness of the lead has been impr...

https://www.tombow.com/en/faq/35s/

Why does the lead pull back

This phenomenon occurs when the lead is shortened and the Chuck no longer takes. When the lead is still long and it is withdrawn even in the state that it hangs to the chuck, it is possible to become ...

https://www.tombow.com/en/faq/36s/

How to handle deformation of the tip pipe

The tip pipe may be deformed due to fall etc. Please note that the lead may not come out if it collapses to the cause of the core breakage when bending....

https://www.tombow.com/en/faq/37s/

What to do when stained by oil-based marking pens [Namae Senka, Mono Twin]

In the case of skin It eliminated slowly. Please wash with soap immediately. It may not eliminate immediately, but it becomes easy to wash repeatedly, and to eliminate by bathing, etc. In the case...

https://www.tombow.com/en/faq/40m/

What to do when stained by water-based marking pens [Play color 2, AB-T]

In the case of skin It will be eliminated slowly. Please wash with soap immediately. It may not eliminated immediately, but it becomes easy to wash repeatedly, and to eliminated by bathing, etc. I...

https://www.tombow.com/en/faq/41m/

How to use marking pens to the very end

What is decisive to say is that the cap must be. If the air tight is neglected, it becomes dry up, and it is not able to write. The marking pen, even when writing a letter, if you remove the cap will ...

https://www.tombow.com/en/faq/43m/

Why is the tape cut

It does not cut when using it normally. Please note that the tape may be cut off from the transfer head or when the winding button is made strong....

https://www.tombow.com/en/faq/45c/

How to use correction tape on curves

In principle, it is made assuming a straight use. If you use a thin object with a tape width, you can draw some curves, but be careful. It is not advisable to use such a way that the tape can drop or ...

https://www.tombow.com/en/faq/50c/

How to handle the stuck tape

Please do not cut the correction tape by scissors when the tape cannot be taken out, for the fear thst the product might be broken....

https://www.tombow.com/en/faq/52c/

What materials are not suitable with correction tapes

Correction tapes cannot be used for gum tapes, color copy papers and printing materials of leaser printers with uneven surface. ...

https://www.tombow.com/en/faq/54c/

What are the precautions for using rubber erasers

When the rubber eraser surface is exposed to the sun, it becomes stiff. This occurs because the raw rubber of the eraser raw material reacts to ultraviolet light and has a hard nature. Please be caref...

https://www.tombow.com/en/faq/57e/

What are the precautions for using plastic erasers

The plastic eraser does not have much influence even if it hits the day. However, since the plasticizer contained in the material has the property of melting when it touches the plastic, please keep i...

https://www.tombow.com/en/faq/58e/

How to handle glue stick caps

The basic mechanism of glue is that it gets hard once touched the air, so please note that glue itself will get hardened if you do not put on the cap. The solid glue with less moisture is especially e...

https://www.tombow.com/en/faq/59g/

How to peel off glue

The composition of glue becomes soft when it is applied to the steam of boiling water. Peel it slowly where it becomes soft....

https://www.tombow.com/en/faq/63g/

What is the difference between PiT High Power and Disappearing Color PiT

Both PiT High Power and Disappearing Color PiT use the same type of glue, but Disappearing Color PiT contains coloring agent. The two types of glue sticks have different appearance, but their performa...

https://www.tombow.com/en/faq/65g/

Why doesn’t the glue stick properly

There can be several reasons why glue does not stick proerly: 1. The application amount is too little. 2. The coated surface became too dry after a while. 3. The liquid glue is too dry. 4. The glu...

https://www.tombow.com/en/faq/66g/

Why does receipt get blackened after gluing (Shiwa nashi PiT)

The heat-sensitive dye (leuco dye) used in the receipt is considered to have reacted black with the solvent. Wrinkle-free PiT might cause discoloration in thermal paper such as receipt and fax paper. ...

https://www.tombow.com/en/faq/67g/

Why the cap is hard to open

If the cap sticks with glue and cannot be opened, please put the cap part in 80°C water for 10 minutes....

https://www.tombow.com/en/faq/68g/

Why do glue lumps grow on the surface

Glue may be broken if pressed hard. Please paint with moderate power. In addition, please put on the glue from up to down....

https://www.tombow.com/en/faq/69g/

ippo!

Supports children’s “first step” (ippo) in learning BRAND STORY In 2010 a new stationery series for children was born. Tombow’s ippo! The unique features make ippo! products easy...

https://www.tombow.com/en/brands/ippo/

Why the cap is hard to open

The cap is made of plastic and has the property of extending over time, so it is made a little bit hard at the beginning. It will be less harder after being used for several times....

https://www.tombow.com/en/faq/72m/

Why the thin tip of dual-pen gets blurred

For a batting twin, a thin core may not be able to be written first, regardless of which nib you are using. For example, you may not be able to write a narrow core when using only a thick core. These...

https://www.tombow.com/en/faq/74m/

What are the precautions for using glue tapes

To prevent weakening of the adhesive strength, please wipe off dirt, moisture, and oil of the pasted part before using glue tapes....

https://www.tombow.com/en/faq/75g/

PiT

Glue the way you want BRAND STORY since 1971PiT was born as the first glue stick in Japan. ...

https://www.tombow.com/en/brands/pit/

How to store glue tapes

Avoid placing storing glue tapes in places with low temperature, high temperature, or high humidity. ...

https://www.tombow.com/en/faq/76g/

How to handle tape glue caps

Please put back the cap or the head cover after using glue tapes to prevent sticking to dust and other things....

https://www.tombow.com/en/faq/77g/

How to cut the tape well

After finishing pulling, pull up glue tapes diagonally in the same direction....

https://www.tombow.com/en/faq/79g/

What is the good temperature to use glue tapes

As glue tapes becomes dull below 15°C, please use it in the temperature above 15°C....

https://www.tombow.com/en/faq/80g/

How to remove accidentally dropped glue

If film of glue tapes is accidentally dropped on desk, bed, or cloths, it can be peeled off by adhesive tape etc....

https://www.tombow.com/en/faq/81g/

Water-based ballpoint pen refills

Water-based ballpoint pen refills Serial Number： BK-L5P 0.5mm-diameter extra-fine stainless tip Product dimensions＝Ｄ 6.8(mm) × Ｗ 6.8(mm) ×H 94.3(mm) Water-based pigment i...

https://www.tombow.com/en/product-refill/water-based/